PRODUCT LEAD AT APPLE
June 2018 - July 2022
Thank you for taking the time to look at my work! Regrettably, I'm unable to share the details of the projects publicly due to it currently being covered by an NDA.
My Learnings:
User-centered mindset: Ensured that the built interfaces cover all edge cases, are responsive, and have a smooth user flow.
Communication and Facilitation: Facilitated design discussions with UX designers and business teams.
Accessibility and Inclusivity: Ensured accessibility compliance in designs.
Project Management: Led India's UI/UX team, delivering multiple complex projects, delegating tasks to vendors, and ensuring successful design execution.
Team Leadership and Mentoring: Mentored the team and initiated a product group at Apple India for collaboration and talent development.
Presentation Skills: Presented work to cross-functional and global management teams, including the CIO (Chief Information Officer).
Problem-Solving and Issue Resolution: Managed Quality Assurance (QA) and promptly resolved post-production issues and bugs.
Interviewing and Onboarding: Conducted interviews and oversaw onboarding for interns, full-time hires, and vendor team members.
My Journey at Apple
August 2018:
Started as an intern
Designed and developed a fun Proof of Concept to boost advisor job satisfaction.
Presented my work to Apple's CIO.
January 2019:
Began working with the Cupertino team
Spearheaded the integration of Apple Maps into the Customer Relationship Management (CRM) Application in collaboration with the Cupertino team.
Became lead for 4 modules of CRM App.
Single-handedly owned and delivered a mid-size project from start to finish.
June 2019:
Joined as a full-time employee
Managed vendor teams (~5 members).
Successfully owned and delivered 2 large-sized projects end-to-end and multiple mid-size projects.
January 2020:
Became the UI/UX Product Lead
2020 - 2021
UI/UX Product Lead
Initiated regular meetings with the UX team
Led COVID-19 projects
Interviewed and mentored full-time hires, interns, and vendor team members
Designed and developed a hiring portal for recruiters
Proposed and managed the development of accessibility components and inclusive coding practice
August 2021:
Promoted to a senior position
Launched a UI/UX group at Apple, promoting collaboration and learning.
Took ownership and made significant contributions to the UI/UX workflows and system designs for the CRM application.
Engaged in "secret" projects with a direct impact on Apple's upcoming NPI launch.
2022:
Began contributing additionally as a UX Designer
Collaborated with the AppleCare UX team on the CRM application feature.